Online & Mobile Security
Warding Off Web Threats
The internet is a convenient resource, helpful tool and part of our daily lives. Whether you’re using a mobile device or desktop computer, all your social media interactions, online shopping transactions and email messages are susceptible to attack.
Up-to-Date Information = Faster Protection
When it comes to your account’s security, we never take a break. We have dedicated staff monitoring it 24/7. We’ll need your current contact information:
- to notify you if we see anything suspicious, so you can act quickly
- for extra security features (e.g., 2-step verification or transaction alerts*)
- for you to receive important updates (e.g., system maintenance/outages, general account updates)
- Add your cell phone number, email and mailing addresses to your profile so we can contact you quickly.
A Strong Username and Password = Extra Account Security
Here are some tips for creating strong sign in credentials:
- Choose a unique username that you don’t use for any other site (and one that can’t be guessed easily).
- Use a combination of letters (both capital and lower case), numbers and special characters (like “&” or “%”) for your password.
- Never use common dictionary words or personally identifiable information like name, birth date, Social Security Number or email address.
What to Do If You Suspect Your Identity/Account Is Compromised
If you believe someone has unauthorized access to your personal information, follow these steps immediately:
- Change your passwords from an uninfected computer.
- Ensure all firewall, anti-virus and spyware detection software you have installed is current.
- Run a virus scan on your computer and remove any threats that it detected.
- Check your account information frequently and report fraudulent transactions immediately.
You can help guard against threats to your computer and mobile devices by taking these precautions: